Returns & Exchanges
At UPP Home Store, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your UPP Home Store account and navigate to your order history to select the items you wish to return and receive your return authorization.
- 2.Pack With Care
Place the items back in their original packaging with all protective materials included to ensure safe transit back to our warehouse.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.