Returns & Exchanges

At UPP Home Store, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition.

Return Process

  • 1.
    Initiate Your Request

    Log into your UPP Home Store account and navigate to your order history to select the items you wish to return and receive your return authorization.

  • 2.
    Pack With Care

    Place the items back in their original packaging with all protective materials included to ensure safe transit back to our warehouse.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.